PRIVACY POLICY
La Petite Bretonne Distribution Inc.
The purpose of this privacy policy
The purpose of this privacy policy is to inform users of our site, of the personal data we will collect and the following information, where applicable:
1. The personal data we collect
2. Use of collected data
3. Who has access to the data collected
4. Site users’ rights
5. Site cookie policy
This privacy policy operates in parallel with the general terms of use of our site.
Applicable laws
This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA). If there are any inconsistencies between this policy and PIPEDA, PIPEDA will apply.
For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This privacy policy aims to comply with the GDPR. If there are inconsistencies between this policy and the GDPR, the GDPR will apply.
For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will change
our policy to comply with the relevant law.
Consent
Users agree that by using our site, they consent to :
– conditions set out in this privacy policy and
– collection, use and storage of the data listed in this policy.
Personal data we collect
Automatically collected data
We collect only the data necessary for the proper operation of the site.
When you visit and use our site, we may automatically collect and store the following information:
– Geolocation IP address
– Device and operating system used during your visit
– Live Chat
– Site browsing history, pages and links consulted
Data collected non-automatically
We may also collect the following data when you perform certain functions on our site:
– Email address
– Street address, city, province, country, postal code
– Curriculum Vitae (age, date of birth, gender)
– Company/organization name, role
– Telephone number
– First and last name
– Your preferences
This data can be collected using the following methods:
– Newsletter registration form
– “General information” contact form
– “Product problem” contact form
– “Sponsorship request” contact form
– “Send us your application” contact form
Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.
How do we use personal data
Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.
The data we automatically collect is used for the following purposes:
– Statistics (analytics, performance, operation)
– Site improvements
The data we collect when the user performs certain functions may be used for the following purposes:
– Experience enhancement
– Promotional and marketing communications
– Recruitment/hiring process
– Customer services and support
– Complaints management
– Sponsorship requests
– Monitoring the use of our services
– Customer surveys
With whom we share personal data
Employees
We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this policy.
Third parties
We may share user data with the following third parties:
– Our web and marketing agency
We may share user data with third parties for the following purposes:
– Statistics (analytical, performance, operating)
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
Other disclosures
We undertake not to sell or share your data with other third parties, except in the following cases:
– if required by law
– if required for any legal proceedings
– to prove or protect our legal rights
If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.
How long we store personal data
We do not retain user data beyond what is necessary to achieve the purposes for which it is collected. Live Chat conversations are retained in our system for 30 days before being destroyed. CVs are kept on our site for 24 hours before their destruction.
How we protect your personal data
In order to protect your security, all data stored in our system is well secured and only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s dismissal.
While we take all reasonable precautions to ensure that our user data is secure and that users are protected, there is always some risk of harm. The Internet as a whole can be, at times, insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Minors
For EU residents, the GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.
Your rights as a user
As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided it is acceptable under the law.
You may choose to withdraw or change your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have informed us within a reasonable period of time.
How to modify, delete or dispute collected data
If you would like your information deleted or amended in any way, please contact our Privacy Officer here:
Internal Access to Information and Privacy Committee
Address : 1210 Boulevard Michèle-Bohec, Blainville, QC J7C 5S4
Phone : (450) 435-3381
E-mail : comite-protection@petitebretonne.ca
Cookie policy
A cookie is a small file stored on a user’s hard disk by a website. Its purpose is to collect data about the user’s browsing habits.
We use the following types of cookies on our site:
A. Functional cookies
We use them to remember any selections you make on our site so that they can be saved for future visits.
B. Analytical cookies
This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site.
C. Necessary cookies
Necessary cookies are crucial to the website’s basic functions, and it will not function as intended without them. These cookies do not store any personally identifiable data.
D. Performance cookies
Performance cookies are used to understand and analyze key website performance indicators, enabling us to provide visitors with a better user experience.
E. Unclassified cookies
Other unclassified cookies are those that are currently being analyzed and have not yet been categorized.
You can choose to be notified each time a cookie is sent. You can also choose to disable cookies entirely in your Internet browser, but this may reduce the quality of your user experience.
Modifications
This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by e-mail of changes to this policy.
Handling complaints
The process for handling complaints relating to the protection of personal information is handled by our committee. To report a problem, please write to us at comite-protection@petitebretonne.ca or contact us at (450) 435-3381.
Contact
If you have any questions about this policy, please do not hesitate to contact us using the following form:
Internal Access to Information and Privacy Committee
Address : 1210 Boulevard Michèle-Bohec, Blainville, QC J7C 5S4
Phone : (450) 435-3381
E-mail : comite-protection@petitebretonne.ca
Effective date: July 11, 2024